Terms & Conditions

Hostel Facilities & Policies

  • 24 Hour Reception
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast  Included
  • Common Room
  • Credit Cards Accepted
  • Elevator
  • Free City Maps
  • Free WiFi
  • Hot Showers
  • House Keeping
  • Key Card Access
  • Self-Catering Facilities
  • Laundry Facilities
  • Linen Included
  • Security Lockers
  • Luggage Storage
  • Outdoor Terrace
  • Reading Light
  • Taxes not included
  • Tea & Coffee Making Facilities
  • Tours/Travel Desk

Cancellation Policy

To guarantee your booking insert valid credit/debit card details. Booking will be confirmed immediately. The balance is payable on arrival at the hostel along with local taxes.

This property has a 7 days cancellation policy.Failure to cancel within this time will result in a cancellation charge equal to the 30% of your total stay.

If you cancel the booking on the very last day before your arrival we will charge the entire amount of your stay to your credit card.

Must-Read Hostel Info

This property has specific Terms & Conditions.

A San Vilo Lo Capo City Tax of 1,5 euro per person per night is not included in the rates and shall be added to your balance, payable by cash.
Check-in: 3,00pm till late. Check-out: 10,30am. You are welcome to leave your luggage with us on check-out day, free of charge. Remember that you will not be able to check in unless the booking has been made under your name or if you are together with the person who has made the booking. If you need to check in earlier than the person who has made the booking please ask them to advise us via email well in advance.
A valid ID or a valid passport is required at check-in.
We accept Visa and MasterCard.
There is a 20 Euro deposit per person for electronic key, payable in cash and refundable upon return of the electronic key.
We have a 7 days cancellation policy. Cancellations must be received by email by 1.30pm (CET) the day before your arrival date. We don't accept cancellations or changes via phone. Only when you receive a reply with the confirmation of your cancellation or change can you be sure that your request has been processed and what the final outcome is.

 

HOSTEL

Smoking – Smoking is NOT ALLOWED inside the hostel.  Smoking is ALLOWED outside in the garden, but please be courteous to other guests and use the ashtrays provided.  Anyone found smoking inside the hostel will be asked to leave immediately and there will be no refund of accommodation cost.

KITCHEN

You are welcome to use the kitchen facilities to prepare and store your food, but please clean up after yourself and leave the kitchen in the way you would expect to find it.

Recycling ­– There are recycling bins available in the kitchen, please make every effort to recycle all your rubbish.

Labelling Food - All food stored in the kitchen MUST be labelled with your name, room name and date.  All unlabelled food will be removed.

BEDROOMS

Room Cards – Please leave your room card at reception when you go out.  Lost cards are subject to a 5 Euro replacement charge.

NO FOOD to be consumed in the bedrooms.

Room Cleaning ­– Daily room cleaning will be carried out between 10am and 3pm.

Bedlinen – On arrival you will be given clean bed linen (do not use sleeping bags on your beds).  Should your stay be more than 3 days you will be provided with fresh bed linen on the fourth day.  On the day of departure please remove your bed linen and return to reception when you check out.

 

Lockers – are available in your room FREE OF CHARGE, however please take care of your valuables.  If you wish to store anything in a secure place please contact reception.  The hostel are not responsible for any loss or damage to your personal belongings.

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